CUSTOMER SUPPORT ENGINEER - EDA/ELECTRONICS - (ITALIAN LAW PROTECTED CATEGORIES)
Descrizione dell'offerta di lavoro
Each year, our customers use our tools to push the boundaries of technology to deliver smaller, faster and more reliable products that run the world’s high-tech devices.
Our Global Support division in Siemens EDA is one of the largest contributors of revenue to the company and a critical element for customer satisfaction and success.
Siemens EDA is now looking for a dynamic Customer Support Engineer to provide professional support to both our external and internal customers using our PCB Design Flow software applications.
Serving as a key member of an award-winning Electronic Design Automation technical support team you will be committed to providing excellent support to customers, field personnel and team members using Siemens EDA PCB design software.
You will also possess the willingness and ability to travel for work as required.
For this role we can support candidates with a degree in Electronics and a willingness to grow into the role (experience not essential).
We can train you! The hiring for this role is exclusively reserved for candidates registered in the protected categories L.
Your key responsibilities would include.
Collaboration with other support engineers as well as creating and promoting innovative methods to help customers adopt new technology.
Solving complex design issues, part of multiple projects you may work on at any one time.
Creation of well written knowledge base articles that enable customers to self-solve issues whilst you will endeavor to continually expand technical knowledge of PCB flow applications.
Knowledge, Skills & Abilities.
BSEE or equivalent, with significant Electronics expertise, combined with proven experience in the PCB design process from schematic entry to layout/manufacturing (this can be academic experience) Ideally some experience with Siemens EDA Xpedition Enterprise flow applications.
Competitor application experience would also be suitable.
Knowledge of Virtual Basic Scripting desirable.
Very good command of, and proficiency in spoken and written English combined with a strong customer service approach.
Ideally, this role will be based out of our Milan office but we can support candidates in any Northern Italian city remotely Siemens EDA offers a comprehensive reward package which includes a competitive basic salary, bonus scheme, generous holiday allowance and pension.
Through our flexible benefits scheme you can select benefits that best suit your lifestyle, including private healthcare.
Siemens EDA is an equal opportunities employer and do not discriminate unlawfully on the grounds of age, disability, gender assignment, marriage and civil partnership, pregnancy and parental, race, religion or belief, sex, sexual orientation, or trade union membership.
This role is exclusively reserved for candidates registered in the protected categories L.
#LI-JR1 #LI-REMOTE
Dettagli dell'offerta
- Siemens
- Tutta l'Italia
- Imprecisato - Imprecisato
- Imprecisato
- 04/04/2024
- 03/07/2024
Description welcome to majorel! we are a leading customer experience multinational with over 82,000 professionals in 45 countries all over the globe... whether you are an experienced professional or just starting out, we can offer you the right support to help you achieve your goals......
Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... job responsibilities respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating to information and complaints......
Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... job responsibilities respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating to information and......
Description: for an important partner in the cosmetics industry, l’oréal group, we are looking for brilliant resources to be included as customer service employees... main activities: respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating......
Good written/spoken italian... the r&d; associate engineer identify plays an important role by proposing and implement technology development and solutions... do you like challenges and do you believe in professional growth paths? randstad hr solutions has the job opportunity you are looking for! randstad......
Leveraging language skills:utilize fluent italian skills to facilitate clear and effective communication, fostering positive interactions... at cross border talents we are recruiting customer service representatives for the german team to work across different locations: in portugal or greece......
Prevediamo 2 settimane di formazione, utilizzando le soluzioni e le piattaforme di collaboration microsoft, che permetteranno di approfondire i principali processi aziendali e la conoscenza di microsoft dynamics 365 customer service... per l’aicademy dynamics 365 customer service ricerchiamo risorse......
Ruolo ricoperto: -data engineer competenze richieste: -data warehousing / business intelligence -google cloud bigquery -big data & analytics, -cloudera, mongodb, -jenkins, git -kubernetes competenze linguistiche: -inglese: livello b1 seniority: +3 anni sede di lavoro: residenza in una delle città menzionate:......
Per ampliamento dell'organico nel team di processo impianti chimici, siamo alla ricercare un process engineer la persona si occuperà di: elaborazione bilancio di materia e di energia; preparazione e stesura di diagrammi di flusso; preparazione e stesura di diagrammi p&i; dimensionamento e calcolo delle......
Requisiti di lavoro native knowledge of italian language and fluency in english exceptional presenting skills an enthusiastic and positive attitude with an outgoing personality must be able to maintain high energy levels for the duration of games that require a more animated performance flexibility......