LOCAL IT SUPPORT SPECIALIST

Challenge your talent and come onboard to live an extraordinary experience.
Are you ready to ignite the future of logistics together?We are looking for a highly motivated Local IT Support Specialist.
Your Role The Local IT Support Specialist works within Contract Logistics.
In this case, She/He will operate for adidas Campus South, our new fully automated warehouse located in Mantua, which, with over square metres, will represent an unparalleled example of excellence and innovation in automated technology operations.
Working as part of the IT National team, the IT Expert will ensure the proper functioning of hardware, software and Internet connections related to the site, by running help desk activities and monitoring/managing ticketing tools.
Your Responsibilities Monitor the health of IT infrastructure of the warehouse First and Second level support on IT Systems, both onsite and remotely Manage, administer, and support the server and network infrastructure Install and configure local hardware like radio-frequency scanners, label printers, PCs, laser printers Deploy and support KN and other business-related software applications to KN employees Assist users in providing resolution to different IT related issues Support Microsoft 365 applications and systems Provide documentation of existing IT and future systems Cooperate on security of local IT network Complete all tasks assigned by the National IT Manager Support a 24x7 working environment On-call duties (as required by business needs) Support VOIP and other telephony systems Your Skills and Experiences 2 \u years\u experience of 2nd level IT support, preferably on-site in a hardware-rich environment 0 \u years\u experience in large scale (>300FTE) highly automated fulfilment operations with strong preference given to eCommerce / Fashion / Retail experience, preferably in multinational companies with matrix organizational structure Proven track record of successful completion of projects related to hardware/software installations and maintenance Knowledge and understanding of Windows 11 Desktop and Helpdesk support Experience with metric oriented and data analysis-based work environments characterized by the respect of strict SLAs and deadlines and ability to prioritize issues and tasks by using ticketing systems Good Reasons to Join Since , Kuehne+Nagel is committed to shape the world of logistics with a strong determination to connect people and goods through innovative and sustainable logistics solutions.
With over employees at almost locations in over 100 countries, we are one of the world's leading logistics companies.
The Italian branch is active since almost 60 years and counts 32 locations with team members partnering with more than clients.
Passion and willingness to be part of a diverse, multicultural, and dynamic team are a must to us! We take care about our people.
We commit to create a work environment where everyone is welcome and diversity, equity and inclusion are prioritized.
Where the full potential of each employee is realized without exception.
Where those who look, live, love, communicate, think, and lead differently are sought, appreciated, and valued.
ogether, we go above and beyond to deliver excellence and innovation to our colleagues, our customers, and the communities we belong.
our plus shapes our future.
HAT WE OFFEROur benefits are centered around you and your family, our offer is constantly improving.
uAccidental coverage (at & outside work)\uExtra Medical insurance\u extra days of paternity leave\uRemote working enhancement for new parents\u day off for volunteering activities\uFree Tax return support (730)\uFree social welfare consulting (e.
.
INPS, disability, pension) + discount on products and services\uSpecial discount on travels with Interline Turismo\uFull access to Fitprime for you and your friends.
access to + Gyms, pools and sport centers\uOnline workout (e.
.
yoga, mindfulness, cardio) + nutritionist\uSpeexx, your digital coaching platform for language training, for you and someone of your choice\uLots of engagement activities to keep you inspired!