LAVORO JUNIOR CUSTOMER SUPPORT SPECIALIST BOLOGNA, EMILIA ROMAGNA

The junior it specialist will be based in bologna cmcc premises... basic windows support is a plus... support during the immigration process, if needed...

) within every step of the customer journey; define an evolutionary customer strategy: how to adapt the strategy to digital and traditional channels...

Comprehend routine and complex testing to support timely product delivery to customers... utilize crm, erp, ticketing and chat softwares to provide support appropriately...

You will work closely with market-leading companies on innovation topics and support our clients throughout their digital transformation journey...

Updating customer database, expenses etc... on behalf of our client – gilead a global biopharmaceutical company leader in immunotherapy and engineered t cell therapy...