Assistente commerciale, back office commerciale estero

Sales Executive for Italian Market 
- Orders setup on the internal system
- Sales form preparation
- Following the whole sale and delivery process
- Direct contact with the clients over the phone or by email
- Coordination with the managers working at the fabric indistries

- Dealing with complaints
- Reissuing and replacing Business Credit Cards
- Guiding the customers to setup their Direct Debit 
- Detecting possible fraud attempts
- Giving to customers professional advices in order to use their business cards correctly
- Reporting and updating internal system files as a daily routine
- Working on different day or night shifts during the week and over the weekends 
- Working directly with Customer service Supervisors and Specialists

- Passengers and Airplane's care, security and safety
- Passengers assistance and support in case of complaints on board
- Passengers assistance and support in case of sickness on board
- Passengers assistance and support in case of special requests on board
- Products selling on board
- First Aid Training
- Airplane security checks before and after every flight
- Cash accountancy

- Corso di lingua e grammatica inglese base, intermedia e avanzata
- Corso professionale di interpretazione consecutiva inglese - italiano / italiano - inglese
- Corso professionale di interpretazione simultanea inglese - italiano / italiano - inglese
- Corso di lingua e grammatica francese base, intermedia e avanzata
- Corso professionale di interpretazione consecutiva francese - italiano / italiano - francese
- Corso professionale di interpretazione simultanea francese - italiano / italiano - francese