Office manager

Planned and coordinated office administration and procedures, in order to ensure organizational effectiveness, efficiency and safety. Responsible for developing intra- office communication protocols, streamlining administrative procedures, inventory control, office staff supervision and task delegation. Experienced in handling a wide range of administrative and executive support related tasks and able to work independently with little or no supervision. Well organized, flexible and enjoy the administrative challenges of supporting an office of diverse people.

Supported the Human Resources department, acting as the first point of contact for HR-related queries from employees and external partners. Main administrative duties included maintaining personnel records, managing HR documents (e.g. employment records and onboarding guides) and updating internal databases. Other major activities entailed:
• Bank reconciliations
• Complaints reporting
• New brokers approval
• Outsourcers monitoring
• Premium credit control activity

Responsible for managing the flow of the office creating processes and systems to enhance company operations. Managed mostly business related tasks for the office team such as creating reports, organizing travels and accommodations, taking minutes, and other organizational tasks that included:
• Personnel management
• Delegation and decision-making power in
absence of the Manager
• Organization of events and meetings
• Reporting on accounting movements
• Collaboration with other international offices

Clerical, administrative and organizational tasks that consisted of taking appointments, typing documents, filing and answering phone calls as well as making travel arrangements and acting as a filter between the public and the boss. Moreover, responsible for coordinating the office’s activities and providing information to management, staff and customers.

Language Sciences & Literature

Language Sciences & Literature