• Lavoro post
  • Carica CV
  • Accedi
Vedere l'offerta completa

CUSTOMER CARE REPRESENTATIVE - L.68/99

Descrizione dell'offerta di lavoro

Synergie68, Milano Cadorna branch, is looking for a CUSTOMER CARE REPRESENTATIVE belonging to protected categories - as regulated by Law 68/99 to join an important Italian FinTech specialized in mobile payment, based in Milan (Italy). As Customer Care Representative you will be a daily point of reference for merchants who accept the App as a payment system and for the private users that pay with the App. You will also interact with various company departments and will be responsible for assisting users or merchants through new features and improvements, queries and different issues. The activity will be handled mainly by email or phone-calls, and consists of: Managing large amounts of incoming emails providing high-quality support to customers, by assisting them to solve pre and post-activation problems; On-boarding hundreds of merchants per day following strict internal procedures; Making scheduled outbound calls with merchants; Collecting and combining information from multiple sources, using spreadsheets and customer care / BI tools; Taking care of the relationship with existing business partners; Completing and improving existing procedures. Our ideal candidate will have: University/college degree; Fluency both in spoken and written Italian and English ; Previous experience in Customer Care activities is preferred; Great time management skills and natural problem-solving abilities; Excellent interpersonal and communication abilities and attitude to work in a team; A detail-oriented mindset; Capability to work under pressure in a fast-paced environment; Knowledge of German and/or French is considered a strong plus. Only candidates belonging to protected categories - as regulated by Law 68/99 - will be taken into consideration. The role is based in Milan , Italy. Working hours: full time , 40 hours/week, from Monday to Friday, from 8.00 to 20.00 and during weekends, depending on work shifts. Type of contract and salary are commensurate with experience. L'offerta è rivolta a candidatə nel rispetto del Dlgs 198/2006 e dei Dlgs 215/2003 e 216/2003. Le persone interessate sono invitate a leggere l' ex artt. 13 e 14 del Reg. UE 2016/679. Aut. Min. Prot. N. 1207 – SG del 16/12/2004
Vedere l'offerta completa

Dettagli dell'offerta

Azienda
  • Synergie Italia Spa
Località
  • Tutta l'Italia
Indirizzo
  • Imprecisato - Imprecisato
Data di pubblicazione
  • 17/04/2024
Data di scadenza
  • 16/07/2024
Come riconoscere le false offerte di lavoro
Customer service representative - german - milan
Majorel italy srl

Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... we guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking......

Customer Service Representative - German - Milan
Majorel Italy srl

Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... we guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking......

Dutch Customer Service Representative for Majorel Italy
Majorel Italy srl

Description welcome to majorel! we are a leading customer experience multinational with over 82,000 professionals in 45 countries all over the globe... are you also #driventogofurther? join us now! for an important ecommerce customer, we are looking for brilliant resources to be included as customer......

French Customer Service Representative for Majorel Italy
Majorel Italy srl

Description: for an important partner in the cosmetics industry, l’oréal group, we are looking for brilliant resources to be included as customer service employees... main activities: respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating......

Operatore Customer Care Inbound
Randstad Italia spa

La divisione specializzata inhouse services di randstad italia ricerca, per azienda leader nel settore telecomunicazioni, operatori customer care inbound presso la sede di napoli... l'operatore customere care inbound si occuperà di attività di assistenza tecnica e gestione reclami per nota commessa energetica......

Impiegata/ o commerciale customer care studio medico
Adami & associati selezione del personale

Impiegato/a commerciale customer care studio medico client description: la nostra società cliente e’ una realtà operante nel settore dei servizi rivolti alla persona nel campo della medicina e chirurgia estetica... il contratto prevederà pertanto una indennità di trasferta oltre al rimborso delle spese......

ASSUNZIONE IMMEDIATA ADDETTI CUSTOMER CARE WINDTRE
WIFOR SRL

Gestire i clienti che attraverso attivita' specializzate di customer care e marketing (lead generation, form online) hanno fatto richiesta per essere ricontattati per ricevere una consulenza dedicata sulle promo o iniziative pubblicizzate... wifor, azienda leader nel settore della telefonia, è alla ricerca......

Customer service representative - majorel italy - rome
Majorel italy srl

Apply today! per un importante cliente nel settore banking/finance, siamo alla ricerca di brillanti risorse da inserire come addetti al customer service... are you ready to explore a whole new world of vast opportunities? we're glad to meet you... majorel is now teleperformance......

AiCademy: Dynamics 365 Customer Service
Agic technology

Prevediamo 2 settimane di formazione, utilizzando le soluzioni e le piattaforme di collaboration microsoft, che permetteranno di approfondire i principali processi aziendali e la conoscenza di microsoft dynamics 365 customer service... per l’aicademy dynamics 365 customer service ricerchiamo risorse......

Customer Service Agent- in Portugal/ Greece
Cross Border Talents

At cross border talents we are recruiting customer service representatives for the german team to work across different locations: in portugal or greece... our clients are leading companies within customer experience journey! please be aware that in order to apply for this position, you should have an......