CUSTOMER SERVICE REPRESENTATIVE INTERN.
Descrizione dell'offerta di lavoro
· The role may cover the execution of the following processes according to current Business policies, procedures and checklists (in varying degrees of complexity and independence).
· Order Management (Entry, Tracking, Changes, portfolio maintenance, Trouble Shooting) via SAP, Foresales, EDI and eCommerce.
· Samples orders, free goods, POP and catalogues.
·Customer Master Data (creation/maintenance of sales area data, CMIR, discount/surcharges, dependent data maintenance, VAS, partnering).
· Complaint Processing (Capture complaints, initiate repair action, support root cause / corrective action process).
· Provide Order confirmation, proforma invoices and delivery status.
· Shipments manuals in collaboration with other departments.
· Consignment warehouse management (replenish, monitor, bill and returns).
· Agents/Distributors and Account managers support.
· Rebates management and processing of rebate settlements.
· Assist in resolving Accounts Receivable and Credit related issues.
· Interactions with other sub-processes (Sales, Finance, Merchandising, communication, Legal, and Operations).
Dettagli dell'offerta
- Diadora Spa
- Imprecisato
- 6000€ - 6000€
- 08/05/2024
- 06/08/2024
Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... job responsibilities respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating to information and complaints......
Description for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... job responsibilities respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating to information and......
Are you also #driventogofurther? join us now! for an important ecommerce customer, we are looking for brilliant resources to be included as customer service employees... description welcome to majorel! we are a leading customer experience multinational with over 82,000 professionals in 45 countries......
Description: for an important partner in the cosmetics industry, l’oréal group, we are looking for brilliant resources to be included as customer service employees... main activities: respond to customer requests in a professional, precise and timely manner management of calls, e-mails and chats relating......
Apply today! per un importante cliente nel settore banking/finance, siamo alla ricerca di brillanti risorse da inserire come addetti al customer service... together, we can further refine our digital service offerings to help the world’s leading brands operate with greater agility and adaptability to......
Prevediamo 2 settimane di formazione, utilizzando le soluzioni e le piattaforme di collaboration microsoft, che permetteranno di approfondire i principali processi aziendali e la conoscenza di microsoft dynamics 365 customer service... per l’aicademy dynamics 365 customer service ricerchiamo risorse......
At cross border talents we are recruiting customer service representatives for the german team to work across different locations: in portugal or greece... our clients are leading companies within customer experience journey! please be aware that in order to apply for this position, you should have an......
Consultlario srl, società di consulenza aziendale, attiva sul mercato con servizi personalizzati mirati a check up aziendale, controllo di gestione, recruiting, oltre a favorire un’ampia scelta di corsi e servizi con la divisione academy, ricerca per importante cliente operante nel settore metalmeccanico......
Requisiti di lavoro requisiti ottimali: - conoscenza dei principali canali social e delle modalità di interazione - utilizzo del pc (pacchetto office) - attitudine alla gestione della clientela privata in termini di customer service (contatti telefonici-email-whatsapp in entrata) e propensione commerciale......
Autoone ricerca figure intraprendenti e vogliose di iniziare un percorso nel settore automotive innovativo basato su un nuovo modello di business orientato ad un nuovo approccio attraverso il social – leads management e la gestione commerciale digital nel settore automotive di riferimento con esperienza......
