INTERNATIONAL CUSTOMER SERVICE TRAINEE
Descrizione dell'offerta di lavoro
Icons of the “Made in Italy”, our brands are the result of the constant pursuit of excellence, respect for tradition and attention to product quality and sustainability, all values that have defined Gruppo Montenegro since its foundation in 1885.
Gruppo Montenegro is an organization committed to equality and inclusion to drive our business results and create a better future, every day, for all our employees, consumers, partners, and communities. We believe an inclusive culture allows us to match our growth ambitions and drive inclusion across the business.
Our International Sales Solution Area is looking for an intern to support the correct process of orders from international markets and that supports and collaborates with internal departments and customers in order to enhance business development.
Main Tasks & Responsibilities·
Ensure/Manage sales orders, prices and discount conditions and anagraphic customers in ERP
Monitoring of sales orders (price, promo applications), master data/customer contract management
Provide orders to warehouse and logistic
Ensure the administrative handling of returned goods
Ensure that invoices are correct and matched with conditions of original orders
Monitoring of orders process from entry to delivery and payment
Coordinate all activities in order to verify and record debit notes or issue credit note
Deal directly with customers and sales force either by telephone or mail to manage customer inquiries
Deal and coordinate with internal department to collect information required by markets
Manage and supervise all Exportation documents and certifications (Custom papers, Cmr collections, Certificate of Origin)
The profile requires
Soft Skills
Customer Oriented and Flexbile
Good oral and written communication skills
Technical skills
Degree in Languages or Economics
Computer skills (Microsoft Office, Power BI and database): intermediate level
SAP Knowledge preferred
FLUENT IN ENGLISH AND ITALIAN
What we offer you
Monthly reimbursement and free access to our canteen
Welcome pack and laptop
Flexible remote working policy
An idea acceleration mindset, where your ideas and opinions matter
Gruppo Montenegro is an organisation committed to equality and inclusion to drive our business results and create a better future, every day, for all our employees, consumers, partners, and communities. We believe an inclusive culture allows us to match our growth ambitions and drive inclusion across the business.
Dettagli dell'offerta
- Gruppo Montenegro
- 18/04/2024
- 17/07/2024
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