MERCHANT CUSTOMER CARE INTERN

About the job Simplify payments to improve everyone’s life More than an app, Satispay is a great group of creative, innovative, curious, enthusiastic people united by a bold mission.
to build the future of payments in Europe!   We created a mobile payment network to revolutionize how people think about money, by creating a direct connection between consumers and merchants.
We do it smart every day while being responsible for the impact of our choices.
We believe in creating value for our network through constant collaboration and hard work.
If you want to know more about us, give a look here.
www.
atispay.
om   Join us as a Merchant Customer Care Intern   What you will be doing Help our Merchant base in being always ready to accept Satispay!   The role is based within our Headquarter in Milan, where you will take part in the Merchant Support Team and you will support the Satispay Group in activities such as.
Give service activation support by inbound and outbound calls Manage large amounts of incoming tickets Contribute to organizing all orders for in-store visibility materials shipping (every new shop must receive our welcome kit within a few days from activation) Collaborate with other internal teams such as compliance, business development, and account management, to ensure the best possible activation of our merchants Contribute to process improvement in merchant support by identifying sources of merchant issues Collect and share merchant insights with Marketing, Product, and other internal teams   What we need We’re looking to attract talented professionals who share our passion for Satispay’s opportunity, the belief that people's experience builds healthy enduring companies and positively impacts people’s lives.
If you're looking for a career opportunity where you challenge yourself, learn, and professionally grow, Satispay is the right place for you!   You have.
Strong computer skills A detail-oriented mindset A great attitude and open mind An eagerness to learn and a willingness to take the initiative The ability to learn new things quickly and implement them efficiently, within very tight timelines   You are.
A natural multitasker An excellent communicator   Logistic & Salary The role is based in Milan with a hybrid work policy.
The selection process Once we receive your CV, we will take time to evaluate it carefully.
Should there be a match for this or any other position at the Company, we will be in touch with you.
Our selection process may vary in the number and order of steps but generally includes HR interview, technical evaluation and final meeting in person.
In case there is no match at the moment don’t worry, we will make sure to keep your CV in consideration for future vacancies!   Satispay is an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sexual orientation, gender identity or national origin.
We promote the inclusion and work integration of people belonging to protected categories - as regulated by Law .
This job opportunity is addressed to both sexes, in accordance with Laws .