LAVORO CUSTOMER PROCESS DESIGNER

Le principali responsabilità della risorsa includeranno la vendita assistita, il customer service e la fidelizzazione del cliente... per cliente operante nel settore...

Posizione aperta: process designer sede: ibrido busto arsizio cosa offriamo: inserimento immediato in una tech community giovane e dinamica...

Qualifications competenze richieste: neolaureato in ingegneria gestionale, economia aziendale conoscenze base di analisi dei processi e relativi strumenti conoscenza...

Coach customer service representatives on the implementation of process improvement initiatives... the customer service manager helps drive customer loyalty and...

Lead process improvement projects, utilizing pm methodologies like six sigma and fpx to drive customer experience excellence... key responsibilities: represent the...

As a member of our italian customer experience team, you will help deliver a seamless customer experience, adding business value through an integrated best-in-class...

) of the development process... he’s/she’s responsible of the lesson learnt process (e... – knowledge of the procedures, ois, templates of the development process...

Incorporate and promote online self-service into the local customer journey... also, support commercial beta process in identifying potential customers for the process...

Join the digital revolution, helping us to optimise the customer experience and to develop predictive models for customer behaviour... ); customer value management/customer...

Your experience: you are proficient in process management, optimization methods, and are familiar with customer care processes... you will establish process control...

Director customer care (m/f/d)... project management for the digitalisation of the customer care, designing customer care journeys and planning measures to improve...

In addition to life-cycle improvements to improve product performance and overall customer experience, this position will be responsible for external supplier engagement...

The focus will be general process requirements involving all process disciplines... coordination of technical documentation between process disciplines...

What you will do   key responsibility:   lead and secure customer service pm/am & design handling and driving actions with allocated team based on customer needs...

customer success... customer requests management: dive into customer requests with finesse, analyzing their needs and ensuring we're ready to adapt where necessary...

The role: - to deal with inquiries on a daily basis over the phone and email - to process orders in a timeous manner and ensure customer records are kept up to date...