LAVORO GUEST RELATIONS AGENT MILANO, LOMBARDIA

Siamo alla ricerca di un: guest relations officer desideri entrare a far parte della squadra? la risorsa si occuperà di: accoglienza ospiti all’arrivo prendendosi...

She/he has developed at least 3 years of experience as front office agent in five-star luxury hotels... very good command of english and italian (spoken and written)...

Every guest is welcomed by the hotels’ “city lovers” – locals who experience their city with passion and love and pass this enthusiasm on to their guests...

• establishes rapport with guests whilst maintaining good guest relationship... • maintains positive guest and colleague interactions in a good working relationship...

• ensure the appropriate onboarding of new hires• liaise with store manager/director and others team managers, if any, in order to allocate duties and responsibilities...

Principali attività: • guest relations • attività di check-in, check-out e registrazione dei documenti dei clienti • gestione prenotazioni • gestione conti e cassa...