LAVORO CUSTOMER SUCCESS LEAD ITALIAN

The customer success team manages the strategic deployment and account management of the ecovadis solution with our customers...   your primary responsibility is...

Proactively identify and address obstacles to customer success and retention using our customer success platform and health indicators... this international collaborative...

Contribute to the  customer excellence group's  thought leadership by developing case studies, customer success assets, and best practices... used under license...

Meet the team the customer success specialists (csss) are domain guides aligned with specific products or architectures... minimum qualifications technical experience...

lead negotiations on pricing, terms, and conditions... collaborate with onboarding specialists, customer success managers, and product teams to positively contribute...

customer success & retention: build strong, long-term relationships with key customer stakeholders based on the customer segmentation you created for your respective...

Requirements for customer success manager... responsibilities for customer success manager... • demonstrable success in achieving kpis around customer retention...

customer success & retention: build strong long-term relationships with key customer stakeholders based on the customer segmentation you created for your respective...

About sap academy for customer success the sap academy for customer success offers a three-year journey that drives accountability and enhances productivity...

Our success is our customers' success... exposure to customer success or customer service strongly preferred... italian and/or french language proficiency preferred...

Oversee customer contract renewals, maximizing revenue and customer lifetime value... collaborate cross-functionally with sales, product, support teams, advocating...

You will scope or lead the delivery of professional services projects, provide customer consulting and help translate customer requirements into new product features...

Fluent/native italian is mandatory – daily client interactions are in italian... as part of the customer success team, you’ll be responsible for the end-to-end client...

Fluent/native italian is mandatory daily client interactions are in italian... as part of the customer success team youll be responsible for the end-to-end client...

Tasks in this role youll own the customer journey from the very beginning ensuring a smooth onboarding experience that sets the stage for long-term success...

Qualifications this job is the right for you if: spoken languages: fluent italian and english (b2/c1);  technical college or university is not mandatory as necessary...